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Frequently asked questions

Do you deliver worldwide?

We offer paid delivery within the UK and Worldwide. There is a delivery charge to countries outside of the UK. Dispatch times are currently 1-5 working days from the time you place your order.

Do you accept returns & exchange?

If by the rare chance you are not completely satisfied with your purchase you may return all undamaged/unworn items within 14 days of the order date. Any item determined to be worn or damaged will not be refunded! Please note that we DO NOT offer free returns. Our delivery surcharge is NON-refundable. Returns will not be accepted after 14 days. Once the item is received you will be issued a full refund of the item price (excl. delivery). Please allow 2-5 working days for your refund to clear. Please email if you would like an exchange. We will honour an exchange once the item has been returned within the parameters of the above policy. Once received, we will send out the new one for you. You will receive an email of confirmation.

Can I purchase SIR caps in store?

SIR currently trades at 'Exotic Hat Masters' in Brooklyn NY. Official Address: 2125 Church Ave, Brooklyn, NY 11226 Sign up to our newsletter for all the latest information and updates.

Does SIR sell more than caps?

We are currently in the process of expanding the SIR range into jackets and other luxury items. Please sign up to our newletter to stay up to date on all our upcoming releases.

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©2020 by Rooted 2 Thrive.
Covington, Ga: USA

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